Refund policy

Returns Policy

 

We offer a 30-day return window from the date your order is delivered.

To qualify for a refund or exchange, items must be returned in their original condition — unworn, unused, with all tags attached, and in the original packaging.

Please allow up to 7 working days for your return to be reviewed and processed.

To initiate a return, email us at contact@auroapparel.co.uk or visit our Returns Portal.

Please note, we are unable to accept returns on items that have been worn. If you need any assistance, feel free to reach out to us via email or live chat — we’re happy to help.

For all enquiries, contact us at contact@auroapparel.co.uk